Customer Support Center

   What we Are all about

 

- Customer Service
- Business Sales
- Who We Are

 

Our Philosophy
LongView Communications is proud to be part of the communities we serve. We are the local cable company in over 130 communities in five Midwestern states. We believe that being local means being part of the communities we serve. That means being a good corporate citizen and participating in community events, development and providing free services to local schools and libraries.

Through our national call center Longview Communications provides exceptional customer care. By routing your calls to one central call center we are able to provide fast response to our customers needs. When you call LongView Communications you get to talk to a live person and experience very short hold times. Once a customers needs are discovered we promptly send a company employee to your home or business to solve your individual concerns.

Why LongView?
LongView Communications provides services and packages to meet the individual needs of each community we serve. Though surveys and direct customer input we regularly review and adjust our programming and packages to meet the needs of an ever increasing competitive landscape. We always work hard to satisfy our customer’s needs and keep prices as low as possible.

Commitment to Customers
We know to earn and keep your business we must provide excellent customer care. We consistently reinforce our “customer first” mentality with each and every employee. Senior management is very involved in our day to day activities to make sure we are providing the best customer experience possible.

By being there when we say we will and providing a 30-day money back guarantee LongView communications strives each day to exceed your expectations.

Our Technology
Longview Communications is the premier provider of telecommunication services to rural America. By deploying equipment from high-tech companies like Cisco, Motorola and Scientific Atlanta we are able to stay ahead in an ever changing and exceptionally competitive telecommunications marketplace. Through these deployments and ongoing system upgrades LongView continues to increase reliability, improve picture quality and rollout new advanced services.